What is the role of email in the modern world?

Office 365

I hate email. Many people hate email, and for different reasons. But is our hatred misplaced? Is it the fault of the technology? Or is it legitimate?

Some people hate email because they get too much of it. I hate email because of how people use it as a conversational medium, and still send attachments between each other.

So are we hating for the right reason? And is hatred really the right emotion to feel? Or is it more annoyance, frustration, or even indifference?

In this new world of modern messaging we are surrounded by different ways to communicate in our work and personal lives.

People who have known me long enough have seen me repeatedly tout newer forms of communication and tools within the Microsoft Office 365 suite such as Skype for Business, Yammer, Microsoft Teams, and recently Microsoft Kaizala. Anything but email, please!

The reality is that email isn’t going anywhere. So you can scream “death to email” as much as you want but it’s just not going to happen.

In my latest whitepaper I examine the challenges to email, its place in the modern world and why it isn’t going anywhere. This whitepaper was sponsored by Exclaimer and is available for download from their website: https://www.exclaimer.com.au/pages/partners/importance-emails

How Microsoft partners need to evolve in the new “digital” world

Opinion

Digital transformation, digital workplace, workplace v.next, activity-based working, future ways of working, cloud, consumerisation of IT, and many more terms swirl around us in the technology industry on a daily basis.

Managers want their employees to work more “digitally”, employees want their organisation to catch up with technology trends.

IT firms have been told to become a “Managed Service Provider” (MSP) by their vendors for well over a decade, and most have embraced this well. But a change is coming. In fact the change is already here.

Much like the mainstreaming of cloud services took away revenue from traditional server deployment and upgrade projects, so too will commodity technology services as vendors offer their own technology onboarding & migration services and tools. The role of a traditional IT partner is getting squeezed out of its traditional comfort zone.

As someone who went through several transformations with my own partner business and now spends time working independently advising and working with other partners, I wanted to share my insights and views on what partners face in the modern era, and what I believe they need to do in order to continue their own evolution to meet new and future demands of their customers both from the sales cycle as well as technology and user needs.

This short whitepaper was sponsored by Exclaimer and can be downloaded from their website: https://www.exclaimer.com.au/pages/partners/partner-to-modern-msp