How to avoid icebergs in Office 365 – session from Microsoft Ignite 2019

Recently at Microsoft Ignite, I co-presented with my wife Megan Strant on some of the challenges we’ve come across over our many years working with Office 365 across hundreds of customers of all sizes, industries, and countries.

You can catch the audio-only recording of our 20 minute theatre session online as well as download the slides here: https://myignite.techcommunity.microsoft.com/sessions/80262

AvePoint provided a great writeup of the session here: https://www.avepoint.com/blog/office-365/office-365-avoiding-icebergs/

What I would say is that a lot of the points we cover may seem obvious, but I am personally alarmed on a regular basis how many times I come across organisations that fit into many of the covered topics.

 

Governance & Adoption: making the marriage work

Last week I co-presented with my wife Megan Strant at the Digital Workplace Conference in Sydney, Australia on the topic of governance and adoption in Office 365.

Being a married couple, we were able to use the play on words to show how like a marriage, governance and adoption need to work together at all times.

Often with the organisations we work with, Megan and I will see a disparity between governance and adoption. Often one is more dominant than the other, which leads to an imbalanced working environment.

If governance is too strong or adoption is an afterthought, the resulting user experience is too limiting and becomes difficult to work with; leading to end-user frustration.

If adoption is the focus and governance is not addressed, the platform becomes structurally unsound and leads to user confusion as there is no clarity on what to use when, and how.

Unfortunately the session wasn’t recorded, but you can access our slides here: