Digital transformation, digital workplace, workplace v.next, activity-based working, future ways of working, cloud, consumerisation of IT, and many more terms swirl around us in the technology industry on a daily basis. Managers want their employees to work more “digitally”, employees want their organisation to catch up with technology trends. IT firms have been told to…… Continue reading How Microsoft partners need to evolve in the new “digital” world
Tag: Managed Service Provider
The changing nature of the managed IT service industry
The times they are a changing… I have worked in traditional IT firms most of my life and the changes I have seen take place over the last decade or so are substantial. In the past, managed service IT companies played a tremendous role in IT management and support. Troubleshooting was actually a very marketable…… Continue reading The changing nature of the managed IT service industry