Second edition of my Office 365 book now available

Well folks, the second edition of the Office 365 book I co-wrote with David Greve (former Office 365 MVP) is now available, this time with a few additions – including a new co-author Ian Waters to help us cover a lot more ground. Office 365 has grown a lot over the years since we first…… Continue reading Second edition of my Office 365 book now available

The importance of headsets

Just over two years ago I wrote about life with a headset. Back then organisations were still wary about taking up softphones, but still happily rolling out “VoIP”-supported conferencing solutions such as WebEx and GoToMeeting. That being said many organisations still utilise traditional telephony systems with desk-based handsets, as well as dial-in conference bridges. More…… Continue reading The importance of headsets