Just over two years ago I wrote about life with a headset. Back then organisations were still wary about taking up softphones, but still happily rolling out “VoIP”-supported conferencing solutions such as WebEx and GoToMeeting. That being said many organisations still utilise traditional telephony systems with desk-based handsets, as well as dial-in conference bridges. More…… Continue reading The importance of headsets
Category: Skype for Business
Skype for Business presence in the real world
The colours that Skype for Business (formerly Lync) uses to denote presence are fairly common amongst most instant messaging platforms and applications. This particular blog post covers what those presence colours mean in the real world, not what they actually represent. J What users see next to your presence depends on whether they are internal…… Continue reading Skype for Business presence in the real world