Back in July 2016 I wrote about the upcoming Office 365 Good Etiquette Guide and indicated it would be published by the end of August. That timeframe came and went while I kept creating content and mulled options about the best way of publishing the guide and keeping it up to date. At the start…… Continue reading The Office 365 Good Etiquette Guide has launched!
Working with many customers over the years and speaking with many end users I’ve found that everybody uses technology differently. This is a no-brainer really, but part of the issue is that often people aren’t really shown how to use the technology and ultimately this is a failure of change management in organisations. I have…… Continue reading An etiquette guide for Office 365