What is the role of email in the modern world?

I hate email. Many people hate email, and for different reasons. But is our hatred misplaced? Is it the fault of the technology? Or is it legitimate?

Some people hate email because they get too much of it. I hate email because of how people use it as a conversational medium, and still send attachments between each other.

So are we hating for the right reason? And is hatred really the right emotion to feel? Or is it more annoyance, frustration, or even indifference?

In this new world of modern messaging we are surrounded by different ways to communicate in our work and personal lives.

People who have known me long enough have seen me repeatedly tout newer forms of communication and tools within the Microsoft Office 365 suite such as Skype for Business, Yammer, Microsoft Teams, and recently Microsoft Kaizala. Anything but email, please!

The reality is that email isn’t going anywhere. So you can scream “death to email” as much as you want but it’s just not going to happen.

In my latest whitepaper I examine the challenges to email, its place in the modern world and why it isn’t going anywhere. This whitepaper was sponsored by Exclaimer and is available for download from their website: https://www.exclaimer.com.au/pages/partners/importance-emails

The Office 365 Good Etiquette Guide has launched!

Back in July 2016 I wrote about the upcoming Office 365 Good Etiquette Guide and indicated it would be published by the end of August. That timeframe came and went while I kept creating content and mulled options about the best way of publishing the guide and keeping it up to date.

At the start of 2017 I chose to release the guide as a publication on Medium as it allowed for easy access to individual content, add opinions & commentary, sharing, as well the ability to subscribe and follow it for new posts and updates.

With 20 posts so far published and 14 more scheduled for publication there’s a lot of content around emails, meetings, and instant messaging.

Soon there will also be some posts around social networking, Teams, file sharing and collaboration, and more.

You can check out the guide here at http://www.office365etiquette.info. Please make sure you like, comment, share, and even feel free to suggest ideas!