Working with many customers over the years and speaking with many end users I’ve found that everybody uses technology differently. This is a no-brainer really, but part of the issue is that often people aren’t really shown how to use the technology and ultimately this is a failure of change management in organisations. I have…… Continue reading An etiquette guide for Office 365
Tag: etiquette
Skype for Business presence in the real world
The colours that Skype for Business (formerly Lync) uses to denote presence are fairly common amongst most instant messaging platforms and applications. This particular blog post covers what those presence colours mean in the real world, not what they actually represent. J What users see next to your presence depends on whether they are internal…… Continue reading Skype for Business presence in the real world