The Office 365 team have posted a great troubleshooting tool on the Community website: http://community.office365.com/en-us/p/troubleshooting.aspx. It’s a great 5-step process that is designed for end users or administrators and helps guide them to the right help page for their query.
Tag: tool
Good news everyone! (with Office Mac 2011 anyway)
An updated sign-in client for Office for Mac 2011 is due for release at the end of March. The downside for those running older versions of Office for Mac or OS X is that the new sign-in client won’t work for you. You can read more about it here: http://blogs.technet.com/b/msonline/archive/2011/03/02/new-sign-in-application-supports-office-for-mac-2011.aspx