New capabilities of Exchange Online 2010

There’s a few links around the net listing some of the features coming in Exchange Online with 2010 but they are few and far betwee, so I thought it would be good to summarise them here.
The key components are:

  • Voicemail with Unified Messaging
  • Integrated archiving
  • Retention policies and legal hold
  • Transport rules
  • Multi-mailbox search
  • Conversation View
  • MailTips
  • Enhanced web-based administration
  • Role-based access control
  • Remote PowerShell
  • Free/busy between cloud & on-premise
  • Cross-premises management
  • Native migration tools

Let’s have a look at these in a bit more detail.

Client Access

  • IMAP
  • Customise ActiveSync security policies
  • Full OWA support in Firefox & Safari
  • IM and presence in OWA
  • OWA side-by-side calendar view
  • Mobile free/busy lookup
  • Mobile reply status
  • Mobile SMS sync
  • Over-the-air update for Outlook mobile

Email & Calendaring

  • Conversation view
  • Ingore/move conversation
  • MailTips
  • Mailk aggregation
  • Shared nickname cache across OWA & mobile
  • Message tracking (user self-service)
  • Free/busy interoperability with on-premise
  • Free/busy & calendar sharing with other organisations (ie. Exchange federation)
  • Publish calendar for anonymous access

Contacts & Directory

  • Dynamic distribution groups
  • Restricted distribution groups
  • Moderated distribution groups
  • Share personal contacts
  • Contact information update (user self-service)

Unified Messaging & Fax

  • Hosted voicemail (integrationon with PABX)
  • Outlook Voice Access
  • ‘Play on phone’ button
  • Missed call notifications
  • Caller ID
  • Company auto-attendant
  • Self-service PIN reset
  • Message waiting indicator
  • Voicemail preview
  • Call answering rules
  • Protected voicemail


  • Sign in using AD credentials
  • Route outbound mail via on-premise for filtering
  • Multi-factor authentication (smartcard, soft certificate)
  • Integration with on-premise RMS (for search, pre-licensing)
  • RMS transport rules
  • Journal decryption of RMS messages
  • Outlook Protection Rules


  • Remote PowerShell
  • Role Based Access Controls
  • Exchange Management Console
  • Enhanced migration tools
  • No OST re-synchronisation after migration
  • Offboarding tools
  • Support for organisations greater than 30,000 users

Compliance & Archiving

  • Exchange Personal Archive
  • E-Discovery (Multi-mailbox search)
  • Message Retention (Archive & Delete policies)
  • Message Retention (Legal Hold poliy)
  • Compliance auditing
  • Transport rules
  • Custom disclaimers


  1. Feature lists are useless if the software isn’t actually released. Are we still looking at spring 2011 before it is actually rolled out and available to use?

    (Not “preview” but actually “rollout” and available for use. The “preview” slated for later 2010 is still being rumored but again, if we can’t actually USE the software then it is completely meaningless.)

    1. Thanks for the feedback. The information is there so that people are aware of what is coming in the next feature release, so that they can get prepared and see what features will be useful to their organisation. The rollout is waiting on several factors, one of which is the next version of Office Communication Server (now known as Lync Server 2010 – which will encompass Live Meeting) which is due for RTM in November. Hopefully it won’t be delayed too much after that. 🙂

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.