A common issue we’ve heard about with the Connected accounts feature of Exchange Online is the fact that it was hard set to only check email once per hour – and there was no way to change this.

Recently an engineering fix was put in place to improve this:

– automatic sync when you sign in to the Outlook Web App

– faster sync schedule

– on-demand sync via the Refresh button in the Outlook Web App

You can read more here: http://community.office365.com/en-us/b/office_365_technical_blog/archive/2011/10/12/new-sync-capabilities-for-connected-accounts.aspx

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