Adoption vs. Change Management – what’s the difference?

UPDATE JULY 7: the live cast was postponed as I’m dealing with a nasty cold and didn’t think it fair for everyone to listen to me cough throughout. We’ll re-schedule this for some time soon after the Microsoft Inspire conference (next week). 
This Friday morning (Melbourne, Australia time) I’ll be talking with Jeremy Thake from Hyperfish about Office 365 customer success, adoption, the journey facing customers, and the difference between adoption and change management. We’ll be talking via Facebook Live, so come back to this page then or tune in directly from the Hyperfish Facebook page.

Also published on Medium.

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