Is Office 365 offline for you? Now you’ll know!

Many times in the past two years since I started helping customers get into the cloud with Microsoft Office 365 (and BPOS before that) one of the challenges whenever there was any impact to the service was knowing if it affected you specifically. It wasn’t uncommon to get a call from a customer or even one of my own team who said they couldn’t get into their email – but it worked fine for others.
Because public cloud services are so large – it may not always impact every customer or even user the same way. While one customer may have issues – others could be completely fine.
It can go so granular to the point where not every users mailbox is even sitting on the same server.

My latest piece in BoxFreeIT talks about the recent improvement to the Office 365 Service Health dashboard which helps you identify if there is any impact to YOUR Office 365 environment.

Going offline with SharePoint Online

During the battles for how much functionality vendors can deliver online (or in the Cloud) sometimes people forget how important it is to access content offline.
Unfortunately Internet connectivity is not absolutely everywhere. While it is certainly approaching a point of everywhereability (yes, I’m coining a new word for being able to do whatever you want online from wherever you are), there’s still a lot of times and reasons users will go offline and need their content.

My latest piece in BoxFreeIT talks about using Outlook and SharePoint Workspace to go offline with SharePoine Online.