Hijacking Viva Insights to build a meaningful Microsoft 365 Copilot usage report

This post discusses constructing a Microsoft 365 Copilot usage reporting solution using Viva Insights. It outlines the methods, including data uploading via CSV files, to obtain identifiable user data. The piece emphasizes privacy challenges and the need for careful data management while offering insights on enhancing reporting capabilities within organizations.

The four ways to build your own Copilot usage & adoption reports

The post discusses the challenges of accurately tracking Microsoft 365 Copilot’s usage within organizations. It outlines several data sources for obtaining usage information, including Microsoft 365 Usage Reports, Audit Logs, and Viva Insights. Loryan argues that these methods often lack the detailed insights needed to evaluate user interactions effectively.