Using a headset is not a new concept. Call centre operators, helpdesk staff and those who spend a lot of time on the phone have been using them for many years. The problem is that the perception of using a headset remains there. Many organisations I’ve spoken to over the years about using technologies such…… Continue reading Life with a headset
Unable to change passwords after deactivation of DirSync
We came across an interesting issue recently with a tenant after deactivating DirSync. The issue was that users could not change their own passwords in Office 365, and were given the following error message: “Sorry, you can’t change your password here. Follow the steps recommended by your organization or ask your admin for help.” This…… Continue reading Unable to change passwords after deactivation of DirSync