Emails with missing bodies during migration

An interesting quirk we have seen while migrating customers across to Exchange Online – results in an email with no body being received by the recipient.
The customer situation:
– domain is added and validated to Exchange Online
– Type is set to ‘Authoritative’
– Inbound is not yet enabled
– customer has user accounts set up in Exchange Online, but is not yet using them

If anyone outside the organisation is using Exchange Online as well, they will find that when sending an the said customer – the body of the message disappears.

We find this to occur when we (using Exchange Online) send emails to customers when we are performing staged migrations.
If you’re trying to send an email to the customer, a workaround can be to attach your original email as an item to a new email to the customer – as attachments still come through.

Hopefully if you’ve seen these emails without bodies – it’s not a ghost but a common issue. 🙂

New capabilities of Office Communications Online

I’m quite a fan of Office Communications Server (OCS) and have been for many years. So much so that I was one of the first 250 people in the world to be certified on it. While I love that Office Communications Online (OCO) gets the technology into more organisations I have been disappointed by the limitations imposed by having it hosted in the cloud. However with the release of Office Communications Server ’14’ impending, we will see some key functionality rolled out to OCO:

  • Audio/video across firewalls
  • File transfer across firewalls
  • Presence with pictures
  • Federation (!!!)
  • IM with Windows Live
  • Co-existence with OCS
  • Server-side IM archiving
  • Office Communicator is the unified client for conferencing (bye bye Live Meeting!)
  • Application & desktop sharing
  • Content presentation
  • Integration with 3rd party PSTN audio conferencing services
  • Client-side recording/playback

There are a few pieces of advanced unified communications functionality that will also be released, however these will only be available through select carriers and will have limited worldwide availability. In any case, these features are:

  • Single number for Office Communicator and your mobile phone
  • Common call controls
  • Unified voicemail