The importance of headsets

Just over two years ago I wrote about life with a headset. Back then organisations were still wary about taking up softphones, but still happily rolling out “VoIP”-supported conferencing solutions such as WebEx and GoToMeeting. That being said many organisations still utilise traditional telephony systems with desk-based handsets, as well as dial-in conference bridges. More…… Continue reading The importance of headsets

Limitations of Lync Online and Lync Mobile

Using the Lync client on my Nokia Lumia 900 or iPad is a great experience – it’s quick, simple, and gives me most of what I need. Obviously using a mobile client I’m going to get a reduced experience compared to a full desktop client, but also as an Office 365 user I miss out…… Continue reading Limitations of Lync Online and Lync Mobile