Last week the global team Office 365 Customer Success Managers (CSMs) were given their marching orders which has raised a lot of speculation and concern about Yammer’s future. So let’s look at this with business-coloured glasses on. You can read a couple of takes on the Microsoft decision here: http://www.cmswire.com/social-business/so-now-microsoft-axes-the-yammer-community-team/ and here: https://byresearch.wordpress.com/2016/01/24/microsoft-and-yammer-a-misunderstanding/ One of…… Continue reading Microsoft axes its Yammer / Office 365 CSMs: a change in strategy or simple cost cutting?