I had a chat on Facebook Live with Jeremy Thake of Hyperfish about Adoption vs. Change Management and what this means in the world of Office 365. We talked about strategies organisations need to think about, the importance of every human being in the organisation and where to look at strategic wins vs. tactical wins.…… Continue reading Webcast with Hyperfish about Adoption vs. Change Management
Last week the global team Office 365 Customer Success Managers (CSMs) were given their marching orders which has raised a lot of speculation and concern about Yammer’s future. So let’s look at this with business-coloured glasses on. You can read a couple of takes on the Microsoft decision here: http://www.cmswire.com/social-business/so-now-microsoft-axes-the-yammer-community-team/ and here: https://byresearch.wordpress.com/2016/01/24/microsoft-and-yammer-a-misunderstanding/ One of…… Continue reading Microsoft axes its Yammer / Office 365 CSMs: a change in strategy or simple cost cutting?