The Office 365 team have posted a great troubleshooting tool on the Community website: http://community.office365.com/en-us/p/troubleshooting.aspx. It’s a great 5-step process that is designed for end users or administrators and helps guide them to the right help page for their query.
New Sync Capabilities for Connected Accounts
A common issue we’ve heard about with the Connected accounts feature of Exchange Online is the fact that it was hard set to only check email once per hour – and there was no way to change this. Recently an engineering fix was put in place to improve this: – automatic sync when you sign…… Continue reading New Sync Capabilities for Connected Accounts