How to avoid icebergs in Office 365 – session from Microsoft Ignite 2019

Recently at Microsoft Ignite, I co-presented with my wife Megan Strant on some of the challenges we’ve come across over our many years working with Office 365 across hundreds of customers of all sizes, industries, and countries. You can catch the audio-only recording of our 20 minute theatre session online as well as download the…… Continue reading How to avoid icebergs in Office 365 – session from Microsoft Ignite 2019

365 Unplugged ep 3: Microsoft and the end-user training emails

In episode 3 of 365 Unplugged, Alistair and I discuss the recent furor surrounding the Microsoft end-user training emails. In case you missed it, you can read about it and it’s subsequent retraction in this article by Mary Jo Foley: https://www.zdnet.com/article/microsoft-were-halting-office-365-email-tips-plan-after-user-flak/ I’ve had a number of discussions with people over the past week about this,…… Continue reading 365 Unplugged ep 3: Microsoft and the end-user training emails