How to avoid icebergs in Office 365 – session from Microsoft Ignite 2019

Recently at Microsoft Ignite, I co-presented with my wife Megan Strant on some of the challenges we’ve come across over our many years working with Office 365 across hundreds of customers of all sizes, industries, and countries.

You can catch the audio-only recording of our 20 minute theatre session online as well as download the slides here:

AvePoint provided a great writeup of the session here:

What I would say is that a lot of the points we cover may seem obvious, but I am personally alarmed on a regular basis how many times I come across organisations that fit into many of the covered topics.


365 Unplugged ep 3: Microsoft and the end-user training emails

In episode 3 of 365 Unplugged, Alistair and I discuss the recent furor surrounding the Microsoft end-user training emails. In case you missed it, you can read about it and it’s subsequent retraction in this article by Mary Jo Foley:

I’ve had a number of discussions with people over the past week about this, some of which I was in complete agreement with and some where we weren’t on the same page.

Check out the discussion between Al and myself: